Returns are accepted in 14 days after delivery to your door. Please be noted that all items for returns must to be unused without any signs of wear and in the same condition and packaging as received. If you need to return your item, please contact us on firstname.lastname@example.org to arrange a returns and you will be provided with returns address. Buyer is responsible for a returns shipping charges. All returns items are inspected by our watchmaker and then a refund is issued or other solution offered if agreed. Please be noted that we do refund original items cost excluding a shipping cost only.